"Thanks again for improving my ability to hear the finer sounds in life."
"First class service, exceptional technical expertise, customer focused."
"I enjoy the fact that the staff take the time to get to know their clients and are always welcoming and accommodating. I wouldn't change a thing!"
Hearing aids are a big investment. I've been trying to think of ways to improve the affordability. In my research I've come across a few clinics down in the US that have adopted an "Unbundled" option for paying for hearing aids. Currently most clinics in BC you are paying for all future products and services for the expected life of the hearing aids at the initial time of purchase - the entire cost is 'bundled' into the price of the hearing aids. This includes cleaning and checking the hearing aids, annual hearing evaluations and reprogramming of the hearing aids as necessary, batteries, cleaning tools, domes, etc.
In an unbunlded system, you would just pay for your hearing aids at the time of purchase, and the purchase other products and services as needed down the road. Cost per visit would be similar to what you would pay to see the optometrist and batteries would cost around $100/year.
"I was a reluctant customer not only because it was difficult to admit to being hard of hearing, but also because I was suspicious of being oversold on a pair of hearing aids. What I found and experienced was professionalism, friendliness, and an excellent product for my deteriorating hearing. In addition, when an update, cleaning, and some minor repairs were needed the work was done promptly and at a reasonable cost. I live on Pender Island, and anyone who has the pleasure of living on one of the Outer Gulf Islands knows the challenges (and cost) of having to travel to Victoria for service. Donna sets up at the Pender Health Clinic every other week and I believe that she also visits Mayne and/or Galiano Islands. When I've needed new batteries or had a minor problem with my hearing aids I can access Donna's service 5 minutes from my home. Not to detract from the national companies that have offices in Victoria, but I prefer to support a local, independent business. Donna is a professional audiologist and the owner of this small company and I am more than happy with my hearing aids, now 5 years old, and Donna's service." Dr. K.
"I tried hearing aids in the past, without success.
Going to see Donna was the best thing I ever did for myself!"